1. Your Visuals Don’t Match Your Vision
If your business has pivoted, grown, or matured but your brand hasn’t - there’s a disconnect. Outdated design can make you look behind the times or out of touch.
2. You’re Targeting a New Audience
Different audiences have different expectations. If you’ve moved from SMBs to enterprise, or expanded internationally, your brand might need refinement to resonate properly.
3. Your Website Isn’t Performing
If bounce rates are high and conversion rates low, UX, messaging, or visual clarity might be to blame. A refresh can improve clarity and performance.
4. Your Team Is Inconsistent
If your sales deck looks different from your social media or everyone is using a different logo version - you’ve lost brand control. A refresh can realign internal and external messaging.
5. You’re Embarrassed to Share Your Site
If you hesitate to send your link to investors, prospects, or job candidates - that’s a huge sign. Your brand should be your proudest asset, not your biggest liability.
Bonus Considerations
- Have you changed your pricing model or business model?
- Have new competitors changed the market narrative?
- Is your brand scalable to new products or sub-brands?
Next Steps
You don’t need to burn it all down. A brand refresh can be evolutionary - updating your type system, color palette, tone, or layout while retaining core recognizability.
Work with a design partner that can balance creativity with business impact.